Professional and fully-trained cleaners

Strict hygiene policy

Non-toxic cleaning products. Our strict hygiene policy keeps you and your loved ones safe. Microfibre clothes and mop heads cleaned every day.

Effective Management

The cleaning operatives are front-line staff for SoClean and behind the scenes, a full support network of Supervisors and Management staff are in place to ensure our customers’ expectations are met. The management team at SoClean is constantly monitoring to guarantee optimum service is deployed at all times.

Police Checked Staff

Quality – Our service

-Organised professionals who are responsive

-Intelligent and detailed job sheet system

-Full-service family cleaning company – no middlemen

Our operations manager is friendly, organized, helpful, and dependable and is there to support clients in procuring your dream clean. Our owner Siteri is out in the field daily ensuring service delivery is always of the highest standard.

Purity – Your Health

-We use non-toxic cleaning products.

-Our strict hygiene policy keeps you and your loved ones safe.

-Microfibre cloths and mop heads cleaned every day.

Most importantly, we are dedicated to improving the health of your home and the environment with our strict non-toxic policy. Our cleaning services reduce pollutant levels both inside and outside of your home, offering valuable benefits that go well beyond a traditional clean.

Systems and Support

Our cleaning process is supported by proactive managers who uphold the highest quality assurance standards. This results in our customers receiving a complete cleaning service at a competitive price. Our unique management system is why our clients feel completely and consistently satisfied with our service.

Eco-friendly cleaning products

References

Owner-operated

Having the owner involved in the operations of the cleaning service gives you the guarantee that their work is monitored/supervised. Plus, when inevitable situations occur (accidents, damage to property, or worse, theft), an authority from the cleaning company is readily available to discuss these matters with you.

Public Liability insurance

So many things can happen during house cleaning! It’s not enough to be extra careful. Accidents can happen – no one means to break or damage a valuable household item! It can be so simple – a bucket sloshes water over the edges and ruins a carpet, or a vase is shattered when it’s knocked off a table. Private house cleaners generally don’t carry CGL (Comprehensive General Liability) insurance, which means they would have to pay out of pocket to repair or replace any damage to your home. Even if they are willing, most are not able to take on this expense, which means you have to live with the damage or pay for it yourself.

When choosing Awesome Cleaners & Drycleaners services PTY LTD, you can have peace of mind that while our operatives are with you, your property is protected by our insurance policy.

Honourability – Your guarantees

We have three very important guarantees for our customers.

-Quality: If you are not satisfied with any aspect of the service as delivered against the service list and job sheet details, just send a photo within 24 hours to have it re-cleaned at no charge.

-Hygiene: We promise to consciously avoid cross-contamination from one clients’ home to the next and to always use fresh and hermetically cleaned cloths and mop heads every day.

-Consistency: We guarantee consistency arriving on the same recurring day of your cleaning schedule and to deliver services according to the details specified on your individualized job sheet every time.

Our investment in Human capital

Our competitive advantage is based on our investment in Human capital. Awesome cleaners begins with a rigorous training program for new employees. At the outset, employees will be trained on how to clean. Granted everyone has some idea on how to clean, but we show them a methodical way producing a far cleaner place more efficiently. We also train employees to work effectively in teams. While there are some clients that prefer individual cleaners instead of a team, a request that we are more than happy to oblige, we generally work in a team as they are more efficient. Working efficiently on a team takes training and through this team training. we are able to make significant gains in efficiency.

Our training involves professionalism. We provide our employees the tools necessary to impress our most valued clients. professionalism is a skill that is used throughout the services call, from the way the employees greets and interacts with the clients, to the way the clean, to the way the act when they break the princeless vase ( which in the inevitable case that we do break something, we have specific guidelines for the employee to follow to resolve the conflict ). We train our employees to know what the expectations of our clients are. We provide them the tool needed to exceed these expectations.